Helping you with daily challenges and difficult situations
Reach Your Goals
Welcome! You’ve come to the right place to find free, confidential services to help you and your eligible dependents manage everyday challenges and work on more complex issues.
- Explore the variety of services available
- Find a provider to meet your unique needs
- Search the Learning Center for relevant health information and tools
Follow these steps to create an account
Click the “Find My Company | Log In” button on the top right of your screen. Next, click the "Log In" tab and text for "Don't have an account? Sign up" to complete your profile using your personal or work email address.
Why create an account?
You need an account to register for counseling sessions, access our full-suite of digital resources, get started with self-care apps and to save information for future reference.
Need help? Click the “Live Chat” button on the right.
Live Chat is here to help Monday - Friday from 7:00 AM to 5:30 PM CT. If you send a message outside of these hours, we will respond to the message the next day. For technical issues, call 1-800-424-6008.
If you are a California resident and are dissatisfied with the services you've received, you have the right to file a formal complaint, also known as a “grievance.” GRIEVANCE FORM.
Are you a California resident? Click here to search for a provider.
Click here to download the Employee Assistance Program Combined Evidence of Coverage and Disclosure Form (EOC).
What's Trending
Provider Search will be unavailable Sunday, September 24, from 4:00 a.m. to 4:00 p.m. (Eastern time)
Maintenance is scheduled on Sunday, September 24, from 4:00 a.m. to 4:00 p.m. (Eastern time). During this time frame, Provider Search on Ascend will be unavailable. Please withhold all Provider Search attempts during this maintenance window.
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Wildfire and Natural Disaster Resources
In the face of unpredictable natural disasters, having access to reliable resources is crucial. From information on preparedness to emergency response strategies, these resources are especially vital when dealing with the threat of destructive wildfires and other natural disasters.
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Wellbeing Tip: How to Avoid Digital Eye Strain at the Office
Most of us spend several hours in front of them every day—computer, tablet, and smartphone. Fortunately, looking at these devices for extended periods of time won't cause permanent damage. Still, it can result in discomfort and hinder getting through some workdays. Here are some simple adjustments to ease the discomfort of eye strain.
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Mind Your Mental Health: Suicide Prevention Awareness Month
During this month, individuals and communities come together to raise awareness, promote understanding, and provide resources to prevent this tragic loss of life.
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Becoming a Mental Health Ally
Foster a supportive and inclusive environment for everyone and become a mental health ally. A willingness to learn and listen to others validates their experiences and can make a huge difference. Help create a world where people feel understood, accepted and empowered on their mental health journey.
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Self-Care Apps
LifeMart
Get immediate discounts from brands you know and love, all in one convenient location.
BetterHelp
BetterHelp is the largest online counseling service providing an alternative form of traditional, in-person counseling. Call EAP or visit BetterHelp.com/Magellan to get started with BetterHelp before downloading the app.
Neuroflow
Strengthen your mind-body connection through interactive activities and education for overall wellbeing.
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September SOC Monthly Update
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