Helping you with daily challenges and difficult situations
Reach Your Goals
Welcome! You’ve come to the right place to find free, confidential services to help you and your eligible dependents manage everyday challenges and work on more complex issues.
- Explore the variety of services available
- Find a provider to meet your unique needs
- Search the Learning Center for relevant health information and tools
Follow these steps to create an account
Click the “Find My Company | Log In” button on the top right of your screen. Next, click the "Log In" tab and text for "Don't have an account? Sign up" to complete your profile using your personal or work email address.
Why create an account?
You need an account to register for counseling sessions, access our full-suite of digital resources, get started with self-care apps and to save information for future reference.
Need help? Click the “Live Chat” button on the right.
Live Chat is here to help Monday - Friday from 7:00 AM to 5:30 PM CT. If you send a message outside of these hours, we will respond to the message the next day. For technical issues, call 1-800-424-6008.
If you are a California resident and are dissatisfied with the services you've received, you have the right to file a formal complaint, also known as a “grievance.” Click here to learn how to file a CA Grievance.
Are you a California resident? Click here to search for a provider.
Click here to download the Employee Assistance Program Combined Evidence of Coverage and Disclosure Form (EOC).
Provider Search will be unavailable Sunday, January 23, from 4:00 a.m. to 4:00 p.m. (Eastern time) (1)
Maintenance is scheduled on Sunday, January 23, from 4:00 a.m. to 4:00 p.m. (Eastern time). During this time frame, Provider Search on Ascend will be unavailable. Please withhold all Provider Search attempts during this maintenance window.Learn More
Information for COVID-19 (Coronavirus)
As the coronavirus disease (COVID-19) spreads, many people are anxious about the uncertainty of what is happening. Your program is here to help with information and resources to cope with stress and anxiety, staying emotionally well, preventing compassion fatigue and more. Tip sheets and new information is added regularly, so check back often!Learn More
Building a Thriving Life
The five pillars to build a thriving life are: practicing positive thinking, developing and maintaining strong social connections, finding meaning and purpose, using our skills and talents, and paying attention to our emotional and physical health. We thrive when we’re happier, and when our outlook is bright, we experience less stress and fatigue and are better able to persist toward reaching our goals.Learn More
Mind Your Mental Health: National Get Organized Month
Studies show that people waste up to an hour every day, on average, searching for things that they’ve misplaced. The new calendar year is a good time to enhance your organization skills, so your life runs more smoothly.Learn More
January is Healthy Weight Awareness Month
Most people think that being at a healthy weight means being "thin." Actually, a healthy weight is a weight that lowers your risk for health problems. Browse our topics on weight management, or start with these tips here.Learn More
BetterHelp is the largest online counseling service providing an alternative form of traditional, in-person counseling. Call EAP or visit BetterHelp.com/Magellan to get started with BetterHelp before downloading the app.
Improve your emotional health and wellness with myStrength personalized programs. To get started, complete the brief online registration to set up your account, then download the app.