Manager Support

Management support to help your staff thrive

Creating a safe and productive environment where staff is enthusiastic about their work is a common goal for managers and supervisors. EAP provides a variety of services and resources to support you, and your staff, in this effort. You can benefit from confidential consultations on how to handle a performance issue, leadership training, learning how to support staff during traumatic events, and much more. 

Workplace Support Services
Managing staff can be a rewarding and sometimes overwhelming task. When a staff member experiences relationship conflicts, financial problems, health issues, or other personal challenges, they can become distracted at work and it can impact overall performance. Managers can use Workplace Support Services for confidential guidance to help improve team dynamics and assist staff in the most productive and appropriate manner. Click here to download the Workplace Support Services flyer for more information.

Supervisor Orientation Video


EAP Referrals
As a manager, your role is to be concerned with job behavior and performance, remain alert to changes in normal work pattern/behavior/productivity and take action when the welfare of your staff or organization is at risk. When you need added support or guidance, reach out to EAP and speak confidentially with a Workplace Support consultant. Consultants are available at any time, day or night, and can provide guidance on how to approach team dynamics or individual concerns. 

There are three types of referrals available: self-referral, suggested self-referral, and formal management referral. Click here to download the EAP Supervisor Handbook to learn more about the different types of referrals.

Learning events and trainings
Our in-house training department provides learning options, so you and your staff can access knowledge-based content in the ways that work best for your organization. Learning events are available for supervisors and staff in the following categories: leadership, working well, emotional well-being, home and family, healthy living, and specialty trainings. Review the Options in Learning Guide and choose from an extensive course listing.
 

 

Get started today!

Call (866) 327-4762

 

Need help?

Use the chat feature on the right side of your screen for assistance.

Related Articles


Critical Incident Stress Debriefing (CISD)

CISD is a comprehensive approach to managing critical incident stress. Crisis response services are provided by professionals nationwide with a minimum of a Master’s degree and training and/or experience in trauma, grief, and crisis response. Crisis response training includes International Critical Incident Stress Foundation (ICISF), Red Cross, and the Psychological First Aid model of critical incident response. Read more about how to request a CISD.

Learn More
Responsive image