Helping you with daily challenges and difficult situations
Reach Your Goals
Welcome! You’ve come to the right place to find free, confidential services to help you and your eligible dependents manage everyday challenges and work on more complex issues.
- Explore the variety of services available
- Find a provider to meet your unique needs
- Search the Learning Center for relevant health information and tools
Follow these steps to create an account
Click the “Find My Company | Log In” button on the top right of your screen. Next, click the "Log In" tab and text for "Don't have an account? Sign up" to complete your profile using your personal or work email address.
Why create an account?
You need an account to register for counseling sessions, access our full-suite of digital resources, get started with self-care apps and to save information for future reference.
Need help? Click the “Live Chat” button on the right.
Live Chat is here to help Monday - Friday from 7:00 AM to 5:30 PM CT. If you send a message outside of these hours, we will respond to the message the next day. For technical issues, call 1-800-424-6008.
If you are a California resident and are dissatisfied with the services you've received, you have the right to file a formal complaint, also known as a “grievance.” Click here to learn how to file a CA Grievance.
Are you a California resident? Click here to search for a provider.
Click here to download the Employee Assistance Program Combined Evidence of Coverage and Disclosure Form (EOC).
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BetterHelp is the largest online counseling service providing an alternative form of traditional, in-person counseling. Call EAP or visit BetterHelp.com/Magellan to get started with BetterHelp before downloading the app.