Helping you with daily challenges and difficult situations
Reach Your Goals
Welcome! You’ve come to the right place to find free, confidential services to help you and your eligible dependents manage everyday challenges and work on more complex issues.
- Explore the variety of services available
- Find a provider to meet your unique needs
- Search the Learning Center for relevant health information and tools
Follow these steps to create an account
Click the “Find My Company | Log In” button on the top right of your screen. Next, click the "Log In" tab and text for "Don't have an account? Sign up" to complete your profile using your personal or work email address.
Why create an account?
You need an account to register for counseling sessions, access our full-suite of digital resources, get started with self-care apps and to save information for future reference.
Need help? Click the “Live Chat” button on the right.
Live Chat is here to help Monday - Friday from 7:00 AM to 5:30 PM CT. If you send a message outside of these hours, we will respond to the message the next day. For technical issues, call 1-800-424-6008.
If you are a California resident and are dissatisfied with the services you've received, you have the right to file a formal complaint, also known as a “grievance.” Click here to learn how to file a CA Grievance.
Are you a California resident? Click here to search for a provider.
Click here to download the Employee Assistance Program Combined Evidence of Coverage and Disclosure Form (EOC).
Provider Search will be unavailable Sunday, September 26, from 4:00 a.m. to 4:00 p.m. (Eastern time)
Maintenance is scheduled on Sunday, September 26, from 4:00 a.m. to 4:00 p.m. (Eastern time). During this time frame, Provider Search on Ascend will be unavailable. Please withhold all Provider Search attempts during this maintenance window.Learn More
Fall 2021 Virtual Training Series
We will be hosting free EAP Fall 2021 Virtual Trainings October through November. All sessions are free and available to state employees. Before planning to attend, employees should ensure supervisor’s approval.Learn More
Support for Wildfires
Wildfires sparked by lightning and a historic heat wave are straining resources and forcing many to evacuate in California. EAP is here to provide compassionate, caring support to those affected by these fires. Call EAP or read more about available resources to assist you and your family.Learn More
Information for COVID-19 (Coronavirus)
As the coronavirus disease (COVID-19) spreads, many people are anxious about the uncertainty of what is happening. Your program is here to help with information and resources to cope with stress and anxiety, staying emotionally well, preventing compassion fatigue and more. Tip sheets and new information is added regularly, so check back often!Learn More
Caring for a Loved One in Crisis
Do you know what to do if a friend or family member is overwhelmed and in crisis? One in every five American adults experiences mental illness in a given year, but many are never diagnosed or receive treatment. While it can be unnerving to see someone you care about suffer emotional distress, your help and support can make a difference.Learn More
BetterHelp is the largest online counseling service providing an alternative form of traditional, in-person counseling. Call EAP or visit BetterHelp.com/Magellan to get started with BetterHelp before downloading the app.
Improve your emotional health and wellness with myStrength personalized programs. To get started, complete the brief online registration to set up your account, then download the app.