Helping you with daily challenges and difficult situations
Reach Your Goals
Welcome! You’ve come to the right place to find free, confidential services to help you and your eligible dependents manage everyday challenges and work on more complex issues.
- Explore the variety of services available
- Find a provider to meet your unique needs
- Search the Learning Center for relevant health information and tools
Follow these steps to create an account
Click the “Find My Company | Log In” button on the top right of your screen. Next, click the "Log In" tab and text for "Don't have an account? Sign up" to complete your profile using your personal or work email address.
Why create an account?
You need an account to register for counseling sessions, access our full-suite of digital resources, get started with self-care apps and to save information for future reference.
Need help? Click the “Live Chat” button on the right.
Live Chat is here to help Monday - Friday from 7:00 AM to 5:30 PM CT. If you send a message outside of these hours, we will respond to the message the next day. For technical issues, call 1-800-424-6008.
Are you a California resident? Click here to search for a provider.
Click here to download the Employee Assistance Program Combined Evidence of Coverage and Disclosure Form (EOC).
Information for COVID-19 (Coronavirus)
As the coronavirus disease (COVID-19) spreads, many people are anxious about the uncertainty of what is happening. Your program is here to help with information and resources to cope with stress and anxiety, staying emotionally well, preventing compassion fatigue and more. Tip sheets and new information is added regularly, so check back often!Learn More
Featured Services: Tele-EAP Coaching
Professional telephonic coaching to help employees find solutions for balancing work and home life, reduce stress, and manage time is just a phone call away.Learn More
January Topic Article: Coping with Change
Effective coping skills can help us overcome our fear of the unknown and manage change by accepting what we can and can’t control.Learn More
Mind Your Mental Health - January is National Get Organized Month
Many people don’t realize how much energy and focus they lose when they’re disorganized at work or at home. To keep a disorganized home or workspace from draining you, follow these tips.Learn More
Provider Search will be unavailable Sunday, January 17, from 8:00 a.m. to 2:00 p.m. (Eastern time)
Maintenance is scheduled on Sunday, January 17, from 8:00 a.m. to 2:00 p.m. (Eastern time). During this time frame, Provider Search on Ascend will be unavailable. Please withhold all Provider Search attempts during this maintenance window.Learn More
BetterHelp is the largest online counseling service providing an alternative form of traditional, in-person counseling. Call EAP or visit BetterHelp.com/Magellan to get started with BetterHelp before downloading the app.